Our Mission

At USA Duct, our mission is to lead the HVAC industry by providing high-quality spiral duct, oval duct, rectangular duct, fittings, and related services for the mechanical contracting industry. We are committed to building long-term business relationships with our customers by delivering innovative and reliable HVAC solutions that meet their needs.

Commitment to Continuous Improvement
We strive for continuous improvement in every aspect of our business, from our HVAC products to our customer service. This focus allows us to provide customer-defined quality and exceed expectations consistently. Our commitment to quality HVAC ductwork and fittings ensures we deliver the best possible solutions for each project.

Customer-Centric Approach
To achieve industry leadership, we focus on understanding our customers’ unique needs. This insight guides us in setting quality goals that directly align with customer satisfaction, helping us create durable, high-performance HVAC systems.

Workplace Safety and Training
The safety and well-being of our workforce is a top priority at USA Duct. We are committed to providing a safe and healthy work environment through comprehensive employee training. Every associate is empowered with the knowledge and skills necessary to uphold safety standards, ensuring both their protection and the quality of our products.

Partnership with Customers and Suppliers
We view our customers and suppliers as partners in the continuous improvement process. By working together, we can drive innovation and mutual success, benefiting everyone involved. Our commitment to collaborative partnerships ensures that all parties share in the rewards of sustained improvement.

Our Story

“Originally founded in the early 1990s, we offered rectangular, round, and oval ductwork. In 2002, after changing hands and names a few times, we finally became Universal Spiral Air (USA).  From a small five-person operation, we have moved forward with a philosophy of investing heavily in our staff, advanced machinery and software. As a result, we have been growing and scaling up ever since.

In 2009 we opened a sales and distribution operation in Livonia, Michigan to serve the east side of Michigan and neighboring states. In 2012 we moved to our current facility in Grand Rapids, Michigan which allowed us to expand our product line and services. In 2016 we expanded again as we acquired our second coil line, allowing us even greater expediting of projects. After integrating a major ERP software throughout our shop in 2017, we spent the next year adding staff and equipment for custom fabrication and Stainless Steel Tig welding while also expanding our footprint to house it all and increase the capacity of our on-site stock. In 2019 we procured new spiral and oval machinery allowing us to offer a new heavy gauge pipe designed for fume and dust collection purposes.”  In 2022, we purchased new software to upgrade our estimating and CAM programing abilities.  In February 2023, we installed a new laser machine and water jet machine greatly improving the quality of our products. 

Our Strengths

HVAC Duct Manufacturing Services

We are experienced with a range of materials used in our industry, such as galvanized steel, galvanneal, stainless steel (304 & 316), aluminized steel, aluminum (3003-H14), and PCD coated metal. We have completed third party leakage testing and are an approved with most engineering firms.

Fast Bidding & Turnaround on HVAC Spiral Duct Orders

We excel at preparing timely bids, mechanical HVAC takeoffs, and seeing them through with the goal of customer satisfaction in mind every step of the way.

Decades of Experience in HVAC Manufacturing

With multiple locations to serve you, we are never far from you and your work site. Many of our staff have 15 to 20+ years in the industry, so we are used to tackling unique challenges and custom solutions for a wider array of customers.